Frequently asked questions
Answers to common questions about enquiries and business setup support.
Can I apply without uploading documents?
Yes. The online form is an initial enquiry only. We may request additional information through an appropriate secure process later.
Does submitting a form guarantee a loan?
No. Lending decisions are subject to affordability assessment and applicable requirements.
Does the R9,999 package guarantee NCR registration?
No. The NCR independently assesses registration applications.
Does website setup include hosting and a domain?
No. Hosting and domain registration are additional costs.
How will TruePay contact me?
We may contact you using the email or phone number provided in your enquiry.